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Do you offer a WARRANTY on your rings?Updated a month ago

Heck yes! Read all about it - 

 

Free Lifetime Manufacturing Warranty

 

We go to great lengths to create the hippest, highest quality wedding bands at affordable rates.  This warranty statement is our guarantee to you when you purchase a Manly Bands® ring.


Free Lifetime Manufacturing Warranty on all rings:

We are proud to offer a lifetime manufacturing warranty on any purchased ring* for all manufacturing defects - FREE of charge*.

 

*Please note that promotional items and free rings are excluded from the foregoing Warranty, and any Enso rings purchased on the Manly Bands website are subject solely to Enso’s policies – please click here for further information about Enso Rings. 


*Please note that purchased silicone rings (not promotional or free silicone rings, as mentioned above) have a 1 year warranty on them.


*Disclaimer* Please note that if your original ring contains any of the following precious materials (gold, platinum, solid sliver or diamonds/stones) we will require that you return that ring back to us, for us to be able to process your warranty for a new ring.  


* Please note that there is only 1 warranty claim per ring unless the issue is a consistent manufacturing defect, then we have you covered!

 

Some examples of common jewelry issues that would not be considered manufacturing defects include:

  • The discoloration of precious metals caused by chemicals, make-up, immersion in pools and hot tubs, or bathing.
  • Precious metals, like gold or color plating will wear over time but will wear faster if exposed to harsh chemicals (including hand sanitizer).
  • Alternative metal rings (such as Tungsten) are scratch resistant but not scratch proof. Tungsten may break if dropped on hard floors or with an unusual amount of exposure to harsh chemicals (bleach, Lysol, hand sanitizer).
  • Obvious submerged water damage to your wood ring will void your Lifetime Warranty as natural wood rings are not meant to be submerged in water, and it is always a good idea to take them off before swimming or showering, just to be extra safe.
  • The loss of a precious metal caused by damage from everyday wear or from other damage.
  • Loss or theft of your ring.

 

 

Also, please be advised that repair or service on your ring performed by anyone other than Manly Bands will void the Lifetime Warranty.

 

If we suspect that you are abusing the rights granted to you under the Lifetime Warranty or otherwise making a false claim of defect, we will reserve the right to void your Lifetime Warranty and to qualify for the Lifetime Warranty, we may require you to return the impacted ring to Manly Bands.

 

EXCEPT FOR THE LIFETIME WARRANTY SET FORTH ABOVE, (I) YOUR PURCHASE IS AT YOUR SOLE RISK; (II) EACH RING IS PURCHASED “AS-IS”; AND (III) WE MAKE NO OTHER WARRANTIES WITH RESPECT TO OUR PRODUCTS, INCLUDING ANY WARRANTY OF MERCHANTABILITY OR WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE; WHETHER EXPRESS OR IMPLIED BY LAW, COURSE OF DEALING, COURSE OF PERFORMANCE, USAGE OF TRADE OR OTHERWISE.


How do I make a claim?

Please send us an email at [email protected] with photos showing the damage to your ring, as well as confirming your current shipping address and order number, or email address, associated with your order. Once we review the information, we will reach back out to further assist. 

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