Can I Return or Exchange my ring?Updated a month ago

YES! 

Return/Refund Policy:

You have 30 days from the date of delivery to Return your ring for a full refund back to your original form of payment (see exceptions below). Please note that you will be charged for return shipping back to us. Please reuse the shipping materials we shipped to you! They are meant to be reused to do our small part for the world.

Exchange Policy:

You may process ONE free exchange during your first 30 days of ownership. AND we even pay for shipping both ways - that's how much we like you. Please reuse the shipping materials we shipped to you! 

Before you process your exchange, grab a free plastic sizer to double check your size, as we offer only one free exchange.

START A RETURN OR EXCHANGE HERE 

Exchange tips! (If you're in a hurry)

• Too big:
  • If you shake your hand (like you're waving goodbye to your new in-laws) and the ring flies off your hand, head HERE and get the free plastic ring sizer before processing your exchange. (Available for US Customers only right now).
  • If it generally fits (and doesn't fall past your knuckle when you shake your hand) but slides off when you wash your hands, go a half size DOWN.
• Too small:
  • If you can get it over your knuckle but your finger turns red...or blue, take a deep breath and go a half size UP.
  • Too small: If you can't get it over your knuckle at all, head HERE and get the free plastic ring sizer to nail that next size. (Available for US Customers only right now).

*Exceptions to this Ring Returns & Exchanges Rule:

• Engraved rings (US only)  are considered customized rings and may NOT be returned. However, they may be exchanged for size once, within 30 days with an applicable $30 restocking fee.
• Please note that you may decide to Return OR Exchange your ring within the 30 days, you cannot do both. 
• Custom rings are Final Sale and may NOT be returned. However, they may be exchanged for size once, within 30 days.
• Silicone rings are Final Sale and may NOT be returned or exchanged.
• Promotional items (free silicone band with purchase, free ring sizer, etc) may not be returned.
• Final Sale items (some Manly Gifts and ring sizers are final sale) are not eligible for return. See product pages for details. 
• Enso silicone ring customers, check out those policies HERE.

**PLEASE NOTE: All rings must be in clean, "unworn," and salable condition to be accepted for return or exchange. We reserve the right to charge a damage fee on any rings returned with excessive scratching or other abuse.